Managed
Services.
Proactive monitoring, rapid response, and complete infrastructure management, so you can focus on running your business.
One80 Technology Group delivers enterprise-grade managed services across South Africa, East Africa, and the UK. Our team of HPE Aruba-certified engineers provides 24/7 monitoring, proactive maintenance, and rapid incident response, keeping your network infrastructure running at peak performance. Learn why businesses trust One80 as their managed services partner.
What Our Managed Services Include
24/7 Network Monitoring
Continuous, real-time monitoring of your entire network infrastructure. We detect and resolve issues before they impact your business.
- ➔ Real-time alerting and dashboards
- ➔ Network performance analytics
- ➔ Automated incident detection
- ➔ Monthly health reports
SLA-Backed Support
Guaranteed response and resolution times with clearly defined service level agreements tailored to your business requirements.
- ➔ Critical: 30-minute response time
- ➔ High: 2-hour response time
- ➔ Tiered support escalation
- ➔ 99.9% uptime guarantee
Proactive Maintenance
Scheduled maintenance, firmware updates, and configuration management to prevent downtime and extend the life of your infrastructure.
- ➔ Firmware and patch management
- ➔ Configuration backup and recovery
- ➔ Capacity planning and forecasting
- ➔ Quarterly business reviews
Why Outsource Your Managed Services?
Partnering with One80 for managed services gives you access to a full team of certified engineers at a fraction of the cost of building an in-house IT department.
Reduce Downtime
Proactive monitoring catches problems early. Our clients see up to 60% fewer unplanned outages after onboarding.
Predictable Costs
Fixed monthly fees replace unpredictable break-fix spending. Know exactly what your IT costs will be each month.
Vendor Certified Engineers
Our team holds current certifications from HPE Aruba, Fortinet, and Palo Alto, ensuring best-practice deployments.
Scale on Demand
Whether you are opening a new branch or expanding across borders, our managed services scale with your business.
Ready to Get Started?
Let us take the complexity out of managing your network. Complete our onboarding form and a member of our team will be in touch within 24 hours.
Become a ClientOr call us directly on 010 500 1241